Watch this before you talk to your next angry customer (3 Keys to De-escalating)

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Top 3 Ways to Get Angry Customers to Back Down

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How to Get a Customer to Stop OverTalking You & MORE Questions!

21:01
Watch Trudeau speak directly to Trump during blistering speech

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What to Say When a Customer Cusses at You and 4 Other Tough Situations

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Modales en la mesa - Guía definitiva de etiqueta para adultos y niños

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Dr. Gabor Maté on How to Process Anger and Rage | The Tim Ferriss Show

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Don't Apologize to Customers!

8:51