Four Steps for Creating a Culture of Customer Service Excellence.mp4
5:17
A Simple Exercise For Creating Memorable Customer Experiences
5:41
Getting Customers to Love You - The Power of Presence
4:21
Creating a Customer Service Mindset and Culture, Michael Kerr
4:39
What Steve Jobs Learned From The Ritz-Carlton | Forbes
5:25
7 Ways to Make Customers Feel VALUED
5:22
Ron Kaufman Explains the Service Culture Implementation Roadmap
5:02
Ritz-Carlton founder: 'Caring for the customer doesn't cost anything'
5:24