A Simple Exercise For Creating Memorable Customer Experiences
7:15
Customer Service vs. Customer Experience The REAL Difference
5:13
Four Steps for Creating a Culture of Customer Service Excellence.mp4
5:25
7 Ways to Make Customers Feel VALUED
58:20
Think Fast, Talk Smart: Communication Techniques
6:24
The Simple Secret to Delighting Your Customers
4:02
Think No One is Watching? Think Again
19:31
Welcome to the Experience Economy - Joe Pine
9:03