20:10
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
25:43
Mock Call with an Irate Customer with Call Flow Guide
12:15
Negative vs Positive Scripting | Customer Service
16:26
How to Reduce Average Handling Time (AHT) in a Call Center
2:59
Top 10 Customer Satisfaction Skills That Call Center Agents Must Have
16:55
10 Things You Should NEVER Say in Customer Service
13:39
Lost Parcel Mock Call Sample
14:58