Webinar 'Blending Blueprint: Pros, Cons, Strategies for Contact Centers' by Ger Koole, PhD - CCmath
52:37
Webinar 'Mastering Multi-Skill Staffing in Contact Centers' by Ger Koole PhD - CCmath
53:47
Webinar 'Forecasting Accuracy' by Prof. dr. Ger Koole - CCmath
34:13
Webinar 'Why WAPE is King' (Part 1/2) by Ger Koole PhD. - CCmath
50:25
Webinar 'Short-Term Poisson Noise and its Impact on Workforce Management' by Ger Koole, PhD - CCmath
45:20
Sustainability Knowledge Hub Webinar „Carbon Emissions and the Music Industry"
52:57
Webinar 'Erlang C' by Prof. dr. Ger Koole - CCmath
42:08
Webinar 'How to make an efficient Contact Center Schedule' by Ger Koole PhD - CCmath
59:05