Basic Call Center Metrics and Formulas
9:14
Call Center Planning: From A to Z
18:05
İş için başvurdular köle oldular! Kamboçya çetesinin perde arkasını Murat Ağırel tek tek anlattı!
10:12
Critical KPIs for Call Center Success: Monitoring and Importance
11:05
The Most Important Call Center Metrics to Track
10:01
Mastering Call Center Efficiency: Metrics, Functions, and Formulas Demystified
14:16
Call Handling Tips: Warm and Cold Transfer (With Sample Call Flow)
10:57
Mastering Call Forecasting and Shift Planning: Essential Strategies Revealed
12:31