One Ritz-Carlton Hotel Manager On Creating “Guests for Life”
16:40
Day of Hotel Manager in a $35M hotel
22:18
The Ritz-Carlton, Tokyo Interview with John Rolfs, General Manager - HD
54:12
Horst Schulze: Co-Founder of The Ritz-Carlton Unlocks The Secrets to Legendary Customer Service
8:43
The Emirates Palace GM Shares His Career Story
22:34
The Ritz-Carlton Hong Kong Interview - HD
52:39
Cesar Ritz: de garçom a imperador do hotel mais famoso do mundo
5:02
Ritz-Carlton founder: 'Caring for the customer doesn't cost anything'
17:22