How to Actually Use Customer Feedback to Reduce Churn
1:03:43
Como falar
13:54
How to Conduct a Performance Review When You're a Manager or Leader
2:43:35
Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes!
58:20
Think Fast, Talk Smart: Communication Techniques
6:44
How We Slashed Client Churn Rate By 69%
10:24
Customer Satisfaction: Metrics That Matter + How to Improve Them
11:02
Os 5 slides de consultoria mais populares (e como construí-los)
2:04:31