Every Call Center Agent Should Master These Voices
20:50
Call Center Productivity Hacks You Never Knew Existed - Chat, Email, Phone
14:22
How to Improve Active Listening for Call Center Agents
16:30
When a customer asks for a supervisor, do these
13:48
How To Learn Any Skill So Fast It Feels Illegal
16:55
10 Things You Should NEVER Say in Customer Service
6:23
Call Center Empathy Training: How to Do It Right
33:01
🎙️ Podcast Episode 16: Mock Calls for Empathy Call Center Training
23:10