Customer Satisfaction (CSAT) Improvement by Lean problem solving approach
9:34
Case Study - Attrition Reduction. application of chi square test with Minitab working
16:39
Complete DMAIC Case Study on Patient Waiting Time Reduction| Six Sigma Healthcare case study
11:44
Lean Problem solving approach | Basic Lean Tools
19:04
Lecture 10: Customer satisfaction and service quality
5:29
How to Increase Customer Satisfaction
13:35
Complete Six Sigma DMAIC case-study on Inbound Call Center
47:57
Customers Go First - How To Improve CSAT and NPS scores
8:04