TOPIK 9 - GUEST RELATION & HANDLING COMPLAINT
2:58
TOPIK 10 - INTEGRATED OPERATION IN FRONT OFFICE
14:47
Guest Relation
11:31
At the Hotel Conversation: Hotel problems and solutions
11:19
Guest Relations Part I
6:01
Guest Relation Officer (GRO) : Arti, Tanggung Jawab & skill
3:01
CARA RESEPSIONIS MENYAMBUT TAMU || FRONT OFFICE DEPARTEMENT
10:24
SOP Menangani Tamu Check in dan Check out - Reception Front Office Hotel
18:08