How to Handle an Irate Customer in a Dead End Mock Call
25:43
Mock Call with an Irate Customer with Call Flow Guide
36:44
Billing Account Mock Call Script | Late Payment Penalty
19:19
How to Pass Call Center Nesting (Call Center Nesting Tips)
16:30
When a customer asks for a supervisor, do these
10:46
#1 Mistake Call Center Newbies Make When Taking Calls
19:16
Mock Call with a Verbally Abusive Customer (with Explanation)
44:07
Why I Don’t Worry When Things Don’t Work
15:26