How the Customer Success Industry is Evolving
25:48
How Microsoft Is Building the World's Largest Customer Success Team
27:41
Building Customer Success Organizations
47:58
How to Drive Growth with Customer Success Metrics
1:19:58
What It Takes: Vision, Mission & Culture
58:20
Think Fast, Talk Smart: Communication Techniques
28:07
Nick Mehta - 10 Things That Are Changing in Customer Success (SaaStr 2021 Presentation)
1:12:28
The Marketing Expert: How to Get More Sales, Loyal Customers, and Bigger Promotions
36:09