Data, bots & the human touch: Mastering CX in 2025
40:16
The Future of Learning & Experiences: How AI is Shaping Higher Education
27:07
Nic Callegari - It’s time to rethink what you know about VOC
25:24
Demonstrating Microsoft Dynamics 365 Customer Insights - Journeys (previously D365 Marketing)
20:35
Lawrence on Wharton's worst student: Trump is mentally incapable of doing the job he was elected to
39:49
The 3 "R" strategies in healthcare: Recognition, Recruitment, and Retention
23:34
What is a Customer Data Platform (CDP)? [The Ultimate Guide]
21:22
Debi Potgieter - Data-Driven CX: Bridging the Gap Between Insights and Action
12:37