Customer Journey Mapping UX Masterclass, with Jaco van den Heever
1:11:47
UX Strategy Masterclass, with Darren Hood
44:55
Experience Mapping — A Step-by-Step Guide by JD Jones (UX Burlington 2018)
52:36
Customer Success Webinar - How to Design Your Customer Journey
31:46
The Customer Journey & the Marketing Funnel | Google Digital Marketing & E-commerce Certificate
29:43
Customer Journey Mapping (+ FREE Template & Examples)
44:37
How to Facilitate a Customer Journey Mapping Workshop
36:48
The Importance of Empathy in UX Design | Google UX Design Certificate
48:38