Empathy in Customer Service
3:01
The Secret to Outstanding Customer Service | Simon Sinek
3:50
Mastering Empathy in Customer Service: Top 5 Phrases and Examples
2:51
How empathy works - and sympathy can't
2:45
Dealing with Difficult Customers: Recognising Customer Disappointment
2:53
Brené Brown sobre la Empatía
2:00
Conflict Resolution: Phone Skills Training
44:11
Think Faster, Talk Smarter with Matt Abrahams
9:44