[CU2013] Marc Stickdorn: Service Design Thinking
28:46
Marc Stickdorn – Doing is the Hard Part: How to Embed Service Design in Organizations
58:20
Think Fast, Talk Smart: Communication Techniques
1:04:33
Service Design at Spotify with Grace Kwon, Rebecca Stonebraker, Marco Righetto
27:43
A Customer Journey Map is not a ****ing deliverable / Marc Stickdorn / Episode #1
1:05:26
[CU2013] Andy Miah: The Rise of Biocultural Capital
33:01
Lessons from service design with author Lou Downe
21:23
Documentary: Nordic Service Design
1:10:37