Always ask this question before creating a Customer Journey Map
![](https://i.ytimg.com/vi/pSRUvbTuZpc/mqdefault.jpg)
8:11
Customer Journey Maps are your CX Dashboard
![](https://i.ytimg.com/vi/BCEBU3fa-wk/mqdefault.jpg)
15:25
What is a Customer Journey Map
![](https://i.ytimg.com/vi/yH2x3DJ_RyE/mqdefault.jpg)
9:50
How detailed should my Customer Journey Map be?
![](https://i.ytimg.com/vi/kPhqAlzh1BU/mqdefault.jpg)
6:30
5 common Customer Journey Mapping mistakes (you should avoid)
![](https://i.ytimg.com/vi/BoE8YzhEoeU/mqdefault.jpg)
12:57
How To Create A Customer Journey Map [8 Step Template]
![](https://i.ytimg.com/vi/3iwL2OEeWiw/mqdefault.jpg)
10:12
Customer Journey Mapping Tutorial
![](https://i.ytimg.com/vi/GrRwjR8ZJOg/mqdefault.jpg)
18:00
Using Miro to create a Customer Journey Map / Part 1
![](https://i.ytimg.com/vi/SKyeELfEMjU/mqdefault.jpg)
4:57