Operation Management: Chapter One; Basics of OM #input #process #output #good #service #efficiency
41:47
Operation Management: Chapter Two; Operation Strategy, Competitiveness & Productivity #strategy
53:46
Operation Management: Chapter Three: Product and Service Design #productdesign #servicedesign
37:35
Operation Management: Chapter Five: Facility Location Decision #location
46:09
Operation Management: Chapter Four: Process Selection & Capacity Planning #process #capacity
39:25
Operation Management: Chapter Seven: Quality Management & Control #quality #management #control
35:03
Operation Management: Chapter Six: Facility Layout #facilities #layout
49:42
Chapter 1: Operations & Productivity
32:55