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English for Customer Service | Returns & Exchanges

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Speak Like a Native | Don't say NO

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HOW TO SPEAK ENGLISH POLITELY | DON'T SAY "PLEASE".

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HOW TO APOLOGIZE - 10 Steps

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stress and intonation WHAT'S THE DIFFERENCE?

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At the Hotel Conversation: Making Complaints

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Overton Window Meaning | English for Geopolitics | Will Canada become part of the USA?

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COME OFF AS – How to describe people's character