Call Center Coaching: Tips, Challenges & Best Practices
33:29
Improving your Call Center and Contact Center Agent Coaching
5:21
What are some examples of effective call center coaching techniques and how do you employ them?
15:58
To sound professional and confident, avoid speaking this way. 7 TIPS
16:30
CALL CENTER 101: Quality Assurance (QA Tips and Best Practices)
8:48
Basic Call Center Metrics and Formulas
4:44
Coaching with a Growth Mindset | Simon Sinek
5:39
CALL CENTER TRAINING: TYPES OF CALLERS AND BEHAVIOR
19:00