#1 Mistake Call Center Newbies Make When Taking Calls
![](https://i.ytimg.com/vi/JmaiQKnQTkk/mqdefault.jpg)
9:57
#2 Mistake Call Center Newbies Make (Calls, Chats, Emails)
![](https://i.ytimg.com/vi/rm6jfkXdB7Y/mqdefault.jpg)
19:16
Mock Call with a Verbally Abusive Customer (with Explanation)
![](https://i.ytimg.com/vi/_i-yUKZQjF4/mqdefault.jpg)
20:31
Pronunciation Tips for Call Center Newbies | Mistakes & Fixes
![](https://i.ytimg.com/vi/dUCgHwHJUoE/mqdefault.jpg)
22:40
Positive Scripting Examples for Call Center: Customer Service
![](https://i.ytimg.com/vi/ltT_2MSYvlk/mqdefault.jpg)
17:50
how to sound confident on the phone | FOR CALL CENTER AGENTS
![](https://i.ytimg.com/vi/gfS-E4on0ao/mqdefault.jpg)
23:10
Being a Call Center Employee in the Philippines Be Like.. | TRABAHO
![](https://i.ytimg.com/vi/seQ5RRI6H4c/mqdefault.jpg)
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
![](https://i.ytimg.com/vi/4nIFfylV0S4/mqdefault.jpg)
16:55