Proper Patient Care - Communication Techniques
3:31
Proper Patient Care - Medication Administration
13:18
Communication Skills: A Patient-Centered Approach
16:08
Say This, Not That: Patient Experience Video
5:56
Mastery Level Bedside Shift Report
24:17
Redirection Techniques
10:51
Clinical communication skills - verbal communication - version 1 of 2
26:05
Persons with Dementia: Skills for Addressing Challenging Behaviors
11:52